Your Path from First Call to Full Management
A step-by-step look at how we onboard new clients — from discovery and risk assessment through account opening, funding, and ongoing portfolio management.
Full Management
Onboarding
Platform
From Discovery to Ongoing Partnership
Every client relationship begins the same way—a conversation. Here’s exactly what happens at each stage, so there are never any surprises.
Want a head start? Both forms below are optional — complete them before we’ve even spoken, and your discovery call skips straight to the substance.
Client Intake Form
Who you are, what accounts you have, what you’d like help with. A few minutes, entirely on your terms.
Complete the Intake FormRisk Tolerance Questionnaire
Every client completes one before we manage a dollar — do it here and Step Two is already moving, or it’s built into your final paperwork either way.
Complete the QuestionnairePrefer to do it together? Plenty of clients complete both forms live on the discovery call. Already know exactly what you want? Your Schwab account-opening paperwork and our regulatory packet go out directly — the questionnaire is built in.
Discovery Consultation
Before we meet, you’ll complete a brief intake form so we can make the most of our time together. On the call, we’ll walk through your financial goals, current situation, and any questions you have about working with an advisor. We’ll introduce our investment strategies and discuss how they might fit your needs. If you have current statements available, we’ll review those too.
Risk Assessment & Proposal
You’ll complete two risk tolerance questionnaires—a standard assessment through Schwab and our proprietary questionnaire—which together determine your risk profile and map you to one of five allocation tiers across our four proprietary SMA strategies. You’ll also send us your current account statements so we can evaluate your full picture. Once we have everything, we build your custom recommendation and schedule a follow-up call to finalize the plan together.
25% Low Vol
25% Core
30% Low Vol
50% Core
40% Core
30% Growth
30% Growth
30% Innovation
50% Innovation
Paperwork & Account Opening
Once we’ve finalized your plan, two DocuSign packages go out. The first is from Charles Schwab—this opens your accounts (or links existing Schwab accounts) and grants us trading authority. The second is our internal regulatory paperwork, which includes our advisory agreement, fee schedule, ADV disclosure, and privacy policy. Both are completed electronically in minutes.
Funding & Transfer
Assets transfer automatically from your prior custodian as part of the Schwab account opening paperwork. For cash contributions, either we initiate the transfer on your behalf or you can do it yourself—recurring transfers can also be set up during this stage. If you’re rolling over an old 401(k), we’ll walk you through the process and provide step-by-step guidance to coordinate directly with your plan provider.
Investment & Technology Setup
Once your accounts are funded, we invest your capital across the SMA allocation from your plan. Your accounts then sync into your personal wealth dashboard for live performance reporting, and—for clients who elect financial planning—into your interactive financial planning portal. Everything flows together automatically.
Your accounts sync automatically across all platforms—updated daily.
Ongoing Management & Review
This isn’t a set-it-and-forget-it relationship. We conduct quarterly or annual reviews—whichever cadence works best for you—where we walk through your wealth dashboard and financial plan together. Between reviews, we’re actively managing: rebalancing, tax-loss harvesting, and adjusting for life events. You can reach out to us anytime, and you always have 24/7 access to your online portals.
Built on Your Terms
From day one, here’s what defines the client experience at Bull Run Investment Management.
Fiduciary Standard
We are legally obligated to act in your best interest. No commissions, no conflicts—fee-only, always.
Full Transparency
Clear fees, live reporting, and direct account access. You always know exactly where your money is and what it’s doing.
Proactive Management
We don’t wait for you to call. Rebalancing, tax-loss harvesting, and portfolio adjustments happen on a continuous basis.
Direct Access
You work directly with your portfolio manager—not a call center, not a junior associate. One relationship, one point of contact.
Ready to Get Started?
Schedule a complimentary consultation to discuss your financial goals. No commitment, no obligation—just a conversation about what’s possible.
Have a quick question?
Ask it here and get an answer in a few seconds, with a link to the page that backs it up. Answers come from this website only — no account access, no lookups.
General information from this website only — not advice and not a recommendation. Past performance does not predict future results.
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